Sarah Lotzer
Succasunna,New Jersey
Summary
Proven leader with extensive experience in hospitality management, notably at Public House Chester, where I excelled in staff training and customer service excellence. Skilled in team leadership and health and safety, I consistently enhance operational efficiency and customer satisfaction. My approach prioritizes results through effective training and mentoring, driving significant improvements in service delivery.
Overview
15
15
years of professional experience
Work History
Bar Manager
Alices
Lake Hopatcong, NJ
05.2021 - 11.2022
Manager on Duty
Public House Chester
Chester, NJ
01.2015 - 03.2020
I took inventory, answered phones, took payment transactions, crafted beverages, customer service, took orders.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Private Nanny
Private Practice
Mendham, NJ
05.2012 - 08.2015
Cared for children and pets. Prepared meals and helped with homework
Waitress
Ruby Tuesday
Ledgewood, NJ
08.2007 - 10.2012
I took inventory, answered phones, took payment transactions, crafted beverages, customer service, took orders.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Education
Roxbury High School
Roxbury Township NJ06.2009
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
Timeline
Bar Manager
Alices
05.2021 - 11.2022
Manager on Duty
Public House Chester
01.2015 - 03.2020
Private Nanny
Private Practice
05.2012 - 08.2015
Waitress
Ruby Tuesday
08.2007 - 10.2012
Roxbury High School