Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Miller

St. Petersburg,FL

Summary

I am an experienced server bringing enthusiasm, dedication and amazing work ethic wherever I go. Over the years I've had ample training in customer service with an expertise of memorizing menus and communicating both precisely and pleasantly with guests. I'm highly versatile and adapt quickly to fast-paced restaurant environments, able to accommodate a variety of customers and exceed expectations. I'm extremely motivated, dependable and capable of performing above and beyond.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Bonefish Grill Restaurants
St Petersburg, FL
04.2021 - Current
  • Originally starting my journey in the Jacksonville location, I have been providing exceptional service to the clientele of this well known seafood chain for years.
  • Interacted daily with guests, displaying both enthusiasm and knowledge about our menu and specials.
  • Collaborated with FOH and BOH to ensure every table enjoyed their dining experience and received high quality food and service.
  • Efficiently took care of sections containing 6 tables or more while also helping out with running food and bussing tables throughout the shift.
  • Proudly took on additional roles in the restaurant such as being a headwait server as well as a certified trainer.
  • Meticulously completed various sidework and cleaning tasks in order to keep a clean and organized work environment.

Server

Frankie Bones
Bluffton, SC
12.2019 - 03.2021
  • Worked in an upscale Italian-American restaurant, effectively keeping up with our unique theme while selling high dollar menu items for a check average of $100 for a two top table.
  • Efficiently coursed out five course meals while creating light and whimsical conversation with guests, often times resulting in them becoming regulars.
  • Tasted and memorized daily specials in order to appropriately describe dishes to guests and sell them on exclusive meals prepared by our executive chef.
  • Ensured the floor ran smoothly by frequently communicating with fellow servers, bussers, and food runners to maximize not only guest satisfaction, but also restaurant profits.
  • Helped to create a family-like work environment by bonding with coworkers on a professional level and making guests feel like they were at home when they dined with us.

Headwait Server

Wild Wing Cafe
Bluffton, SC
02.2016 - 12.2019
  • Effectively served a high volume of guests in a large section at a casual style restaurant with consistent positive reviews.
  • Created a base of regular customers who would request me based on friendliness and attention to detail.
  • Used in-depth menu knowledge to help guests in their selections for each course of their meal.
  • Upsold customers and optimized table-turns, outperforming the average sales amongst FOH employees.
  • Acted as a shift leader; training new employees, motivating and assisting coworkers on a daily basis, providing my support to ensure the dining room flows perfectly on all shifts, as well as engaging in opening and closing procedures.
  • Reinforced my coworkers by seating guests and bussing tables as well as preparing salads/appetizers and running food to back up kitchen staff.

Veterinary Assistant

Riverwalk Animal Hospital
Bluffton, SC
03.2019 - 09.2019
  • Provided direct care for animal patients in pre and post-operative recovery, closely monitoring vital signs and progress.
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
  • Reviewed pet records from daily visits and appointments, entering all important data into the computer system.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Assisted grooming staff and boarding staff with bathing, nail clipping, and general animal care during high volume periods.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.

Education

High School Diploma -

Sandalwood High School
Jacksonville, FL
06-2015

Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • High-volume dining
  • Effective sales techniques
  • Menu presentation
  • Excellent customer service

Certification

  • Servsafe, food handler certification 2023

Timeline

Server

Bonefish Grill Restaurants
04.2021 - Current

Server

Frankie Bones
12.2019 - 03.2021

Veterinary Assistant

Riverwalk Animal Hospital
03.2019 - 09.2019

Headwait Server

Wild Wing Cafe
02.2016 - 12.2019

High School Diploma -

Sandalwood High School

Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)

Florida State College At Jacksonville

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