Summary
Overview
Work History
Education
Skills
Interests
Timeline
Activities
Generic

Sarah M. Moosberg

Kaufman

Summary

Talented individual seeking to fill an administrative assistant/secretary role.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

20
20
years of professional experience

Work History

Store Manager

The Mercantile on Grove
01.2019 - Current
  • Managing the store.
  • Monitoring 65 vendors, their products and sales.
  • Handling money and invoices daily.
  • Assisting vendors and customers.
  • Helping create and implement city wide events.
  • Answering phone calls.
  • Assisting with managing and creating content for social media.

Customer Service Representative

Madix Inc.
01.2009 - 01.2015
  • Handled over 5 salesman and their clients.
  • Managed the accounts of those clients, including some very well known companies.
  • Participated in monthly meetings within our cell group on strategy and improvement.
  • Trained new reps on billing and salesman assistance.
  • In addition I covered the front desk and operated the switchboard when needed.

Billing Clerk

Madix Inc.
01.2006 - 01.2009
  • Managed billing for the company's top customers.
  • Created a streamlined process for billing within a new company program.
  • Assisted invoicing within the billing department for additional clerks when needed.
  • Creating months end billing report.
  • In addition I covered the front desk and operated the switchboard when needed.

Education

Associate of Applied Science - Criminal Justice

TVCC
01.2009

Skills

  • Excel
  • PowerPoint
  • Word
  • Outlook
  • Cisco phone systems
  • SAP
  • Customer service
  • Multitasking and organization
  • Customer relations
  • Store opening and closing
  • Friendly and positive
  • Outstanding communication skills
  • Cash management
  • Problem-solving

Interests

  • Reading
  • Music
  • Crafting and DIY Projects
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Store Manager

The Mercantile on Grove
01.2019 - Current

Customer Service Representative

Madix Inc.
01.2009 - 01.2015

Billing Clerk

Madix Inc.
01.2006 - 01.2009

Associate of Applied Science - Criminal Justice

TVCC

Activities

  • Member of Kaufman Heritage group.
  • I pride myself on being honest and hardworking.
  • I enjoy family, traveling, listening to music and sharing a great meal with friends.

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