Sarah Sienkiewich
Puyallup,WA
Summary
Dedicated to delivering exceptional service and unmatched support, committed to ensuring customer satisfaction. Possessing a deep understanding of customer service best practices, proficient in exploring various solutions and effectively addressing customer needs.
Overview
4
4
years of professional experience
Work History
Office Manager
Millenium Chiropractic
09.2023 - Current
- Lead a team of associates to ensure monthly goals were met to ensure exceptional patient experience, and meet expectations
- Implement and manage a customer feedback system to gather insights on patient experiences and satisfaction, leveraging these insights to improve service quality and patient retention
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Small Business Consultant
Bank Of America
11.2022 - 09.2023
- Make outbound calls to set appointments with Small Business clients
- Build and manage Small Business client relationships in order to suggest personalized products
- Grow and maintain relationships with partners within the Bank in order to build financial lives for our clients
- Staying up to date with bank policies and product updates in order to lead my team and present morning business briefs
Relationship Banker
Bank Of America
03.2020 - 11.2022
- Assisted clients with account inquiries and issue resolution
- Identify opportunities to offer banking products and services to existing customers to increase revenue and deepen customer relationships
- Keep up to date with all bank policies and products
- Actively connect with my team to learn and apply new ways for our clients to achieve their financial goals
- Actively provide 100% client care to every client.
Education
High School Diploma -
Graham Kapowsin High School
Graham, WA06.2016
Skills
- Excellent customer service
- Communication
- Team Player
- Attention to Detail
- Cash handling
- Multitasking
Timeline
Office Manager
Millenium Chiropractic
09.2023 - Current
Small Business Consultant
Bank Of America
11.2022 - 09.2023
Relationship Banker
Bank Of America
03.2020 - 11.2022
High School Diploma -
Graham Kapowsin High School