Sarah Skiles

Assist in overall operations of the program. Ensure all forms used by program are maintained in the highest quality, and are available immediately to program staff. Maintain supplies and provide Program Director with completed purchase requests. Input data and outcomes information into the computer. Maintain well-defined boundaries with clients. Organizational and communication skills, as well as good judgement, tact and diplomacy in contact with Marie Detty staff and clients. Current WPM at 37.

Worked with clients via phone and computer. Uploaded clients important documents and information; kept all information up to date. Assisted clients with any concerns and questions they might have regarding insurance information. Typed at 35 WPM at time of employment. Maintained professionalism with all clients over the phone.