Talented professional consistently handling high-volume over long shifts while keeping focus. Clear communication to successfully complete orders. Multitasker with history of supporting team and customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
East Waterboro, ME
04.2023 - Current
Greeted customers and provided product knowledge.
Upsold additional items to increase store profits.
Cleaned tables, chairs, counters, floors, trays, dishes, after each shift.
Prepared food items such as sandwiches, salads, and drinks according to customer orders or company recipes.
Maintained cleanliness of work area throughout shift.
Assisted team members during peak hours when necessary.
Provided excellent customer service by addressing inquiries promptly and professionally.
Stocked shelves with products and supplies.
Followed established procedures for handling money transactions accurately.
Operated cash registers to process payments from customers.
Assisted in the training of new staff members on proper sandwich-making techniques.
Checked expiration dates on products to ensure freshness of items served to customers.
Replenished condiments and other supplies at front counter areas.
Deli Clerk
Limerick Supermarket
Limerick, ME
07.2023 - 09.2023
Adhered to health and safety standards while preparing food.
Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Assisted customers with selecting products from the deli case or menu board.
Maintained cleanliness of the deli area and equipment.
Greeted customers in a friendly and professional manner.
Lifeguard
Young Men's Christian Association, YMCA
Sanford , ME
05.2022 - 05.2023
Monitored swimmers to ensure safety in the pool area.
Conducted daily pool maintenance, including testing and adjusting chemical levels.
Instructed patrons on proper use of diving boards, slides, ladders.
Performed emergency rescues when necessary.
Provided first aid care to injured patrons before paramedics arrived on scene.
Maintained constant surveillance of patrons in the swimming area at all times.
Enforced all safety regulations and posted rules for patrons.
Reported any unsafe conditions or suspicious activity to management immediately.
Assisted with swim lessons for guests and members of the facility.
Maintained accurate records of incident reports, pool chemicals, and patron counts.
Communicated regularly with supervisors regarding any issues that arose during shifts.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Education
Associate of Science - Nursing
Southern Maine Community College
South Portland, ME
06-2027
High School Diploma -
Massabesic High School
Waterboro, ME
06-2024
Skills
Food Preparation
Menu Recommendations
Station Setup
Menu Memorization
Food service standards
Order Management
Customer Service
POS Systems
Time Management
Meticulous execution of tasks
Swim Instruction
First Aid
CPR Certified
Emergency Response
Pool policies enforcement
Chemical Level Testing
Certification
American Red Cross LIfeguarding Certificate 04/22/2022
American Red Cross Lifeguarding with CPR/AED for Professional Rescuers and First Aid 04/22/2022
Languages
English
Native/ Bilingual
Affiliations
Massabesic High School Swim Team (2 years)
Massabesic High School NJROTC (4 years) Officer Positions Held: Supply Officer (Yr. 2), XO (Yr. 3), Inspector General (Yr. 4)
Massabesic High School Field Hockey (1 year)
Massabesic High School NJROTC Drill Team (3 years)