Summary
Overview
Work History
Education
Skills
Interests
Work Preference
Work Availability
Timeline
Hi, I’m

Sarah Thacker

Forest,OH
Many people today believe that cynicism requires courage. Actually, cynicism is the height of cowardice. It is innocence and open-heartedness that requires the true courage—however often we are hurt as a result of it.
Erica Jong

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

8
years of professional experience

Work History

First Lutheran Church

Administrative Assistant
06.2024 - Current

Job overview

  • Prepared approximately 150 copies of a weekly bulletin and approximately 225 copies of a monthly newsletter, rewriting and organizing pieces into a visually pleasing and easily understandable format.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues and parishioners.
  • Managed phone and email correspondence and handled incoming and outgoing mail.

Huntington National Bank

Customer Experience Banker
02.2020 - 03.2024

Job overview

  • Delivered exceptional customer service to approximately 50 customers per day, addressing concerns promptly and professionally to ensure client satisfaction.
  • Assisted customers with setting up or closing accounts and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Balanced teller drawers and ATM cash.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Counted, verified and handled bank deposits and armored car transactions.

Accounting Frontier

Account Manager
01.2019 - 08.2019

Job overview

  • Handled day-to-day accounting processes to drive financial accuracy.
  • Implemented new accounting software, leading to more efficient financial data management and reporting.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Used advanced software to prepare documents, reports, and presentations.
  • Maintained payroll information by calculating, collecting, and entering data for up to 50 client employees.

Pharmacy Solutions

Certified Pharmacy Technician
09.2017 - 12.2018

Job overview

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into a minimum of 100 patient profiles per day.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Counted, measured, and compounded medications following standard procedures.

Education

Unity Environmental University
New Gloucester, ME

Bachelor of Science from Marine Biology & Sustainable Aquaculture
01-2028

University Overview

  • Relevant Coursework: Biology 103: Foundations of Life, Biology 104: Foundations of Life Laboratory, Communications 101: Writing for Environmental Professionals, EVPC 100: Ecoliteracy, & EVPC 201:Environmental Issues: Deforestation, Biodiversity Loss, and Overpopulation. I am currently pursuing a Bachelor of Science in Marine Biology & Sustainable Aquaculture.
  • Current GPA: 3.66

James A Rhodes State College
Lima

Associate of Science from Accounting
05-2017

Skills

  • Data entry
  • Computer proficiency
  • Office management
  • Office administration
  • Time management
  • File organization
  • Verbal communication
  • Problem-solving

Interests

  • Hiking
  • Reading
  • Swimming
  • Photography
  • Volunteer Travel

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work from home optionCompany CulturePersonal development programs
Availability
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Timeline

Administrative Assistant

First Lutheran Church
06.2024 - Current

Customer Experience Banker

Huntington National Bank
02.2020 - 03.2024

Account Manager

Accounting Frontier
01.2019 - 08.2019

Certified Pharmacy Technician

Pharmacy Solutions
09.2017 - 12.2018

Unity Environmental University

Bachelor of Science from Marine Biology & Sustainable Aquaculture

James A Rhodes State College

Associate of Science from Accounting

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