Sarah Ybarra
Salkhi petroleum
Salinas,CA
6
years of professional experience
I have over 5 1/2 years of experience in managing postal operations, optimizing workflows, and leading teams to ensure efficient mail processing and delivery. Proven track record in enhancing service quality and compliance. I also have 10 months of being an area manager, managing multiple sites, working with vendors, contracts, osha to make sure we are in compliance, working with county and state to make sure we were not in violation and up to all standards, safety, hiring, termination, payroll, counseling and discipline.
Work History
Area Manager
10 Months- Developed strategies for increasing sales, market share and customer satisfaction.
- Managed daily operations across multiple service stations.
- Supervised employees, ensuring optimal productivity.
- Trained and mentored staff on safety protocols and customer service.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Oversaw inventory management and stock replenishment procedures.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Executed termination procedures in accordance with company policies.
- Resolved conflicts between employees or customers in a professional manner.
- Ensured compliance with OSHA regulations to promote workplace safety.
- Implemented safety protocols to ensure employee well-being.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Enforced discipline to uphold company standards and policies.
- Provided exceptional customer service to enhance customer experiences.
Supervisor
5 Years 2 Months- Supervised daily operations for mail processing and delivery teams.
- Instructed staff on safety protocols and operational procedures to promote compliance and reduce incidents.
- Organized workflow to enhance timely mail delivery across service areas, optimizing resource allocation.
- Coordinated employee schedules to maintain operational efficiency.
- Provided customer service support to address inquiries and resolve issues.
- Addressed employee grievances to ensure fair treatment and resolution.
- Worked with the union and labor
- discipline
- Implemented route adjustments to improve delivery efficiency and timeliness.
- Coordinated reasonable accommodations to support employee needs and compliance.
- Documented accidents to maintain safety standards and prevent future incidents.
- Ensured compliance with OSHA regulations to promote workplace safety.
Education
Skills
Staff training
Conflict resolution
Customer service
Operational efficiency
Performance metrics
Communications
Safety compliance
Team leadership
Effective communication
Problem solving
Time management
Vendor management
Recruitment and hiring
Sales minded
Database management
Data analytics
Sales strategy
Operations management
Inventory oversight
Inventory management
Accident Reports
References
References available upon request.
Timeline
Area Manager
Salkhi petroleum
05.2025 - 03.2026Read More
Supervisor
United States Postal Service, USPS
02.2020 - 04.2025Read More
Salinas High School
Read More