Sarah Ferguson
Marshall,MO
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Saline County Juvenile Office
Marshall, Missouri
08.2021 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Family Advocate
Missouri Valley Community Action Agency
Marshall, Missouri
04.2019 - 08.2021
- Provided case management services to families in need of assistance.
- Conducted home visits and assessments to evaluate family dynamics.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Maintained accurate records of all client contacts including documenting progress notes into an electronic database system.
- Collaborated with community partners such as schools, hospitals, social service organizations. to provide comprehensive services to families in need.
- Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
- Attended trainings and workshops on topics related to family advocacy work.
- Assisted families with completing paperwork required by various government programs or services.
- Partnered with families and provided resources to build growth that promoted better self-reliance.
Education
High School Diploma -
Marshall High School
Marshall, Missouri05-2013
Some College (No Degree) - Social Work
State Fair Community College
Sedalia, MissouriSkills
- Filing
- Scheduling
- Records retrieval
- Mail handling
- Letter preparation
- Record preparation
- Sensitive material handling
- Document retrieval
- Calendaring
- Phone call answering
- Microsoft Word
- Purchase orders organization
Affiliations
- Walking
- Spending time with my sons who are 6 and 2 years old
- Traveling and making memories with my family
Timeline
Administrative Assistant
Saline County Juvenile Office
08.2021 - Current
Family Advocate
Missouri Valley Community Action Agency
04.2019 - 08.2021
High School Diploma -
Marshall High School
Some College (No Degree) - Social Work
State Fair Community College
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