Sarai Flores
El Paso,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
1
1
year of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
Culver City, California
11.2023 - 03.2024
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed trusting relationships with customers by making personal connections.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Built and maintained relationships with peers and upper management to drive team success.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained records related to sales for store management.
- Received and displayed product shipments on store retail shelves upon delivery.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Cleaned shelves, counters and tables to maintain organized store.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Upsold additional items based on customer interests and needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Cashier
KFC Taco Bell
Hawthorne, California
08.2023 - 12.2023
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Packaged and bagged cooked food and prepared items.
- Monitored temperatures of prepared food and cold-storage areas.
- Ensured all dishes were presented attractively before serving to customers.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Ensured that all foods were prepared according to health department regulations.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Utilized point-of-sale systems for taking orders from customers.
- Maintained professional demeanor during interactions with customers and co-workers.
- Performed variety of duties related to food service.
- Prepared workstations with ingredients and tools to increase efficiency.
- Rotated inventory to reduce waste and optimize freshness.
- Acquired new skills to support team and further accommodate customer needs.
Cashier
El Pollo Loco
Inglewood, California
09.2022 - 01.2023
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Answered phone calls to assist customers with questions and orders.
- Followed company security procedures for handling large sums of money.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Issued receipts, refunds, credits or change due to customers.
- Built and maintained productive relationships with employees.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Vista High School
Lynwood, CA06-2022
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Product guidance
- Inventory control procedures
- Store opening and closing
- Guest relations
- Flexible schedule
- Sales expertise
- Dining area maintenance
- Cash handling accuracy
- Outgoing personality
- Contact follow-up
- Client retention strategies
- Multi-tasking strength
- Persuasion techniques
- Customer engagement
- Cleaning techniques
- Listening skills
- Goal oriented
- Goal tracking
- Task prioritization
- Product sales
- Excellent people skills
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Victoria's Secret & PINK
11.2023 - 03.2024
Cashier
KFC Taco Bell
08.2023 - 12.2023
Cashier
El Pollo Loco
09.2022 - 01.2023
High School Diploma -
Vista High School
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