Sara Mercedes Wojtowicz
Denver,CO
Summary
Motivated individual with experience and proven success in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
The Select Group
10.2022 - Current
- Represented a multinational telecommunication provider's technical recruiting on a National level for project based initiatives and outsourced solutions.
- Worked with client legal departments, procurement officers, project stakeholders, and engagement teams to ensure SLA metrics were successfully completed and contracts were in
adherence to the services being rendered. - Built and strengthened long-lasting client relationships by evaluating client needs and developing tailored solutions to increase customer ratings and opportunity within the account.
- Continuously educated clients on new services to increase customer engagement with brand.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Director of Registration & Sponsorship
WICT - Rocky Mountain Chapter
11.2022 - Current
- Coordinated and facilitated the registration for 500+ attended events for the telecommunication and cable industry across the Rocky Mountain Chapter.
- Determined target demographics and devised strategic marketing initiatives to reach target audiences.
- Promoted program to funders through direct appeals and special publications or online appeals.
- Assigned work to fundraising staff and monitored performance to meet targets.
- Developed and designed sponsorship packages including inventory and pricing.
- Maintained database of both secured sponsors and sponsor prospects with contact information, contact history, and financial/support history.
Co-Founder
Naked Denver
06.2021 - Current
- Worked closely with the marketing management teams of several Real Estate firms, Construction Companies, and Developers in the Colorado area to increase brand awareness and grow customer base.
- Wrote engaging and successful press releases on Real Estate news in the Colorado area provided to us by our strong partnerships in the Real Estate industry.
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
- Grew our companies overall engagement with customers on Instagram 300% and currently sit at 11,000 subscribers on our website.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Business Development Representative
Nuspire
09.2021 - 10.2022
- Expanded business through effective network development, identifying new, and prospective clients.
- Responsible for reaching out and connecting with C-Level IT and Cyber Security Leaders in the West Coast region to grow customer base and build pipeline using cold and warm techniques.
- Assisted in closing over $200,000 worth of new business within Q1 of 2022 due to leads I provided from outreaching.
- Received extensive training in Solution Selling and was able to execute it with current customers and potential prospects to bring in new business.
- Assisted the Training Department by reviewing LMS modules and providing quiz questions for respective material to provide for new hires in their onboarding process.
- Proficient in sales platforms such as Sales Loft, Hubspot, Zoominfo, and Zoom Engage.
District Representative
Nalco Water, And ECOLAB Company
01.2019 - 09.2021
- Trained interns and new hires through weekly scheduled shadowing and end of day training recaps
- Managed a 1.8M dollar territory and continuously grew territory revenue by 10% or more each year.
- Maintained relationships with two of New York City’s biggest real estate portfolios and earned the bid to be their sole water treatment vendor in every building in New York City.
- Managed all government regulated water treatment plans as per NYC Department of Health Local Law 77 and 76 to ensure compliance for annual inspections.
- Managed the first cloud-based program to track water loss in commercial buildings in North America and assisted in the sale and startup of this program.
- Implemented a comprehensive communication plan for the service and sales teams, scheduled tasks to be completed, and uploaded the work instructions to the facility system.
Account Engineer
Nalco Water, An ECOLAB Company
12.2017 - 01.2019
- Received extensive sales training and achieved completion in Wilson Learning’s Counselor Salesperson and Versatile Salesperson.
- Created monthly and weekly progress reports for distribution to all clients for the entire district by collecting, analyzing, and summarizing their water treatment data.
- Performed on-site water treatment testing and servicing monthly for each client.
- Facilitated meetings with each representative to address their CRM sales pyramids, and implemented a system to ensure all information was up to date and accurate.
Education
Bachelor of Arts - Industrial Engineering
West Virginia University
Morgantown, WV12.2017
Skills
- Acquiring New Customers
- Account Management
- Sales Training and Mentoring
- Sales
- Marketing
- Customer Relationship Management
- Business Development and Planning
Certification
- Licensed Colorado Real Estate Broker - August, 2024
Websites
Timeline
Director of Registration & Sponsorship
WICT - Rocky Mountain Chapter
11.2022 - Current
Account Manager
The Select Group
10.2022 - Current
Business Development Representative
Nuspire
09.2021 - 10.2022
Co-Founder
Naked Denver
06.2021 - Current
District Representative
Nalco Water, And ECOLAB Company
01.2019 - 09.2021
Account Engineer
Nalco Water, An ECOLAB Company
12.2017 - 01.2019
Bachelor of Arts - Industrial Engineering
West Virginia University
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