Customer-focused professional with experience processing orders, resolving complaints, and supporting guests in high-volume environments. Strong communication, safety awareness, and time management support reliable service and consistent customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Jimmy Johns
Fayetteville, North Carolina
12.2025 - 01.2026
Processed customer orders promptly and with friendly service at counter.
Provided excellent customer service to maintain positive atmosphere for guests.
Served food quickly during peak hours to ensure timely customer satisfaction. for positive guest experiences.
Completed opening and closing tasks, including setting up workstations, cleaning surfaces, and restocking supplies.
Assembled fresh ingredients for the sandwich line during busy hours.
Prepared sandwiches to Jimmy John's recipes and portion standards.
Operated cash register and handled customer payments accurately.
Performed cashier duties, including taking orders, collecting payments, and providing change.
Stocked bread, meats, cheeses, and produce for daily operations.
Sliced vegetables and meats using store kitchen tools safely.
Cleaned workstations, equipment, and dining areas to support food safety.
Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift.
Organized and restocked supplies to support operations and team productivity.
Addressed customer complaints professionally to maintain a positive dining experience.
Team Member
Army City
Spring Lake, North Carolina
11.2025 - 12.2025
Helped customers choose products and answered questions in Army City retail store.
Handled sales transactions and cash register duties.
Operated cash registers to process customer payments.
Kept shelves stocked and merchandise arranged to support Army City sales floor.
Replenished inventory and checked product placement across Army City store.
Completed opening and closing duties, including display setup, item restocking, and sales floor cleaning.
Backed up team members with opening and closing store tasks.
Collaborated with team members to implement strategies for enhanced productivity.
Trained new team members using approved training materials and guidance.
Followed store policies and safety procedures during daily operations.
Shared product details and promotions with customers in clear, friendly manner.
Maintained clean workspaces around equipment to support safety and productivity.
Looked for ways to exceed job expectations.
Organized inventory shelves for easy access and stock control.
Received, processed, and stocked merchandise according to store policies.
Kept productivity and quality standards high during operations.
Followed safety guidelines while operating machinery and stocking shelves.
Monitored expiration dates on food items to support freshness.
Participated in team meetings to discuss improvement strategies. to discuss improvement strategies.
Managed inventory to ensure stock levels aligned with customer demand.
Proactively identified and proposed process improvements within department.
Worked with team members to meet daily goals.
Worked with team members to reach project milestones by deadline.
Prepared detailed reports on project progress and results achieved.
Joined regular training sessions to improve product knowledge and service skills.
Assisted at different stations to enhance team efficiency.
Built strong working relationships with peers and upper management.
Babysitter
Neighboors
Philadelphia, Pennsylvania
06.2024 - 06.2025
Supported children in nearby homes while following family routines and safety guidelines.
Monitored children's activities and behavior to ensure safety and adherence to family routines.
Coordinated pickups, drop-offs, and schedule updates for multiple families to ensure timely and organized care.
Shared concerns, incidents, and daily care updates with parents.
Organized playtime, reading, and quiet activities for children.
Prepared meals, snacks, and drinks based on parent directions.
Assisted with bedtime routines, hygiene, and clothing changes.
Assisted children with meal preparation, snack serving, and bedtime activities.
Supported children of various ages with feeding, dressing, and daily activities to promote independence and confidence.
Team Member
Popeyes
Philadelphia, Pennsylvania
06.2024 - 06.2025
Assisted customers with product selection and answered questions in Army City retail store.
Replenished shelves and organized merchandise to support Army City sales floor.
Oversaw inventory to align stock levels with demand.
Trained staff on job tasks and computer applications to enhance team efficiency.
Participated in team meetings to share insights and discuss strategies. to discuss improvement strategies.
Suggested process improvements within department.
Monitored office supply levels and placed restock orders.
Prepared and mailed contracts, invoices, and checks.
Built filing systems for confidential customer records and reports.
Typed, formatted, and edited correspondence and other documents.
Calculated, recorded, and proofread data and reports.
Reviewed files, records, and documents to retrieve information and answer requests.
Education
High School Diploma -
Ben Franklin High School
Philadelphia, PA
06-2025
Associate of Science - Criminal Justice and Forensic Science
Fayetteville Technical Community College
Fayetteville, NC
10-2026
Skills
Customer service
Customer interaction
Customer complaint handling
Payment processing
Food preparation hygiene
Cleaning and sanitizing
Inventory management
Stock management
Operational efficiency
Incident reporting
Case documentation
Report writing
Team collaboration
Task prioritization
Attention to detail
Safety
Clear communication
Verbal and written communication
Interpersonal skills
Problem-solving
Self-discipline
Valid Driver's license
Menu presentation
Timeline
Crew Member
Jimmy Johns
12.2025 - 01.2026
Team Member
Army City
11.2025 - 12.2025
Babysitter
Neighboors
06.2024 - 06.2025
Team Member
Popeyes
06.2024 - 06.2025
High School Diploma -
Ben Franklin High School
Associate of Science - Criminal Justice and Forensic Science