Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Hand And Stone
02.2023 - 08.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Maintained confidentiality of sensitive data to protect customer and business information.
Trained new team members on company procedures, customer service and issue resolution.
Research Technician
St. Joseph's Hospital And Medical Center
06.2019 - 08.2019
Kept work areas extremely clean and sanitized properly to avoid errors in research.
Followed research protocols when gathering data and performing lab experiments.
Maximized efficiency by meticulously organizing and administering experiments.
Coordinated with research and development team to support production and boost efficiency.
Style Advisor
Justice For Girls
11.2018 - 01.2019
Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
Managed wardrobe and accessory collections, keeping items in pristine condition.
Provided education and guidance to clients on fashion trends and styling techniques.
Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
Education
Bachelor of Science -
Chamberlain University
Phoenix, AZ
05.2025
Associate of Arts -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
04.2019
Skills
Scheduling Appointments
Researching Skills
Filing
Social Perceptiveness
Call Answering and Routing
Judgment and Decision-Making
Verbal and Written Communication
Customer Service
Visitor and Customer Relations
Team Collaboration
Time Management
Timeline
Front Desk Receptionist
Hand And Stone
02.2023 - 08.2023
Research Technician
St. Joseph's Hospital And Medical Center
06.2019 - 08.2019
Style Advisor
Justice For Girls
11.2018 - 01.2019
Bachelor of Science -
Chamberlain University
Associate of Arts -
Maricopa Community Colleges - Estrella Mountain Community College