Sasha Stronczek
Kenosha,Wisconsin
Summary
Motivated and reliable customer service professional with hands‑on experience in a fast‑paced food and beverage environment. Skilled in friendly guest interaction, efficient order handling, and maintaining a clean, organized workspace. Known for staying calm under pressure, delivering consistent service during high‑volume rushes, and supporting team operations with a positive attitude. Bilingual in English and Russian, with strong time management and attention to detail skills, ensuring a positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Kenosha, Wisconsin
09.2025 - Current
- Deliver excellent guest service by maintaining high standards of speed and product quality.
- Prepare and serve beverages and food items, ensuring timely delivery for customer satisfaction.
- Operate cash register and process customer transactions accurately.
- Multitask in a fast-paced environment.
- Maintain cleanliness and organization of workstations and dining areas.
- Organize and restock supplies to support operations and team productivity.
Cheese Associate
Mars Cheese Castle
Kenosha, Wisconsin
05.2024 - 09.2025
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Design charcuterie boards to elevate customer experience and showcase various products.
- Created attractive displays, rotated stock, and organized counter to uphold store presentation standards.
Student Volunteer
Kenosha Public Library
Kenosha, Wisconsin
06.2018 - Current
- Coordinated community events to enhance literacy and engage community with library resources.
- Designed brochures and flyers to attract participation in special reading events.
- Prepare weekly engaging activities for children to encourage library usage.
- Provide technology support to staff and patrons.
- Cleaned event space to ensure readiness for activities.
Education
High School Diploma -
Harborside Academy
Kenosha, WI06-2026
Skills
- Customer service
- Time management
- Attention to detail
- Cash handling
- Relationship building
- Rapid learner
- Team collaboration
Languages
- English
- Russian
Timeline
Crew Member
Dunkin' Donuts
09.2025 - Current
Cheese Associate
Mars Cheese Castle
05.2024 - 09.2025
Student Volunteer
Kenosha Public Library
06.2018 - Current
High School Diploma -
Harborside Academy