Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Server
Open To Work

Sasiprapa Diloreto

Berlin,NJ

Summary

Results-driven professional with ten years in the food service industry, specializing in customer service and order management. Expertise in POS systems and team coordination has led to improved operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Server

Joe Italiano's Maplewood
Moorestown, New Jersey
08.2022 - 03.2026
  • Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
  • Managed food and beverage orders efficiently using POS systems.
  • Assisted in training new servers on menu items and service protocols.
  • Addressed customer inquiries and resolved issues efficiently, contributing to positive dining experiences.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Inspected food quality prior to serving customers to ensure freshness and presentation.
  • Stayed informed about daily specials, new menu items, promotions.
  • Supported team during rush hours by taking additional customer orders and expediting dish delivery.

Server

Sanook Thai cuisine
Haddonfield, NJ
03.2016 - 08.2022
  • Recommended menu items based on customer preferences and dietary needs.
  • Prepared tables for service, maintaining setup and presentation standards to enhance dining atmosphere.
  • Streamlined reservation and to-go order process, enhancing customer experience and operational efficiency.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, addressed inquiries, and recommended specials, contributing to increased sales.

Server

Thai burger
Pitman, New Jersey
03.2018 - 10.2019
  • Resolved customer issues with patience and empathy, turning potential complaints into positive dining experiences.
  • Coordinated with kitchen staff to streamline order processing, enhancing customer satisfaction during peak hours.
  • Managed multiple tables to deliver consistent, high-quality dining experiences.
  • Delivered food orders promptly and courteously.
  • Processed customer payments accurately using point-of-sale systems.
  • Maintained cleanliness and organization of dining and service areas.
  • Performed cleaning duties, maintaining cleanliness and organization of dining and service areas.

Education

Bachelor of Science - Business Information Technology

Silpakorn University
Thailand, Nakhon Pathom
02-2010

Skills

  • POS system operation
  • Order management
  • Food safety
  • Customer service
  • Time management
  • Team coordination

Languages

Thai
Native/ Bilingual

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-Site

Salary Range

$45000/yr - $200000/yr

Timeline

Server

Joe Italiano's Maplewood
08.2022 - 03.2026

Server

Thai burger
03.2018 - 10.2019

Server

Sanook Thai cuisine
03.2016 - 08.2022

Bachelor of Science - Business Information Technology

Silpakorn University
Sasiprapa Diloreto