Saudia McKnight
Shawnee
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Draelos Metabolic Center
03.2019 - 03.2020
- Record vital statistics or other health information
- Clean patient rooms or treatment rooms
- Referrals
- Check in patients
- Checkout patient
- Medical records
- Kept records of all medication sold
- Scheduled and rescheduled patients
- Answered voicemails and returned calls
Certified Nursing Assistant (CNA)
Wellington Parke
08.2018 - 12.2018
- Adjust positions of patients on the beds or tables
- Assist patients with daily activities
- Monitor patients to detect health problems
- Monitor patients with health problems
- Clean patient rooms, clothes, and living space
Certified Nursing Assistant (CNA)
Ranchwood Nursing Center
07.2017 - 08.2018
- Helped patients at mealtime when needed
- Assist patients with daily activities
- Adjust positions of patients on bed or tables
- Monitor patients to detect health problems
- Clean patients’ rooms or treatment rooms
House Manager
Res-Care Inc.
09.2015 - 07.2017
- Making sure that there is always stuff in the house
- Keeping petty cash and purchase records for accounting
- Helping develop individual program plans
- Created and maintained budgets for each individual as well as scheduled and ensured transportation to any appointments
- Took care of house such as clean, cook, and pass meds, anything the clients needed
- Take care of crises until case manager got there
- Contracted and trained new staff
- Took care of individuals with disabilities
- Did the scheduling for the employees in the house, kept track of all payroll and paperwork
- Filling / refilling prescriptions and keeping count of meds
- Making beds, brushing teeth, baths, dressing and keeping record of it
- Bought and documented all the grocery and household necessities on a daily and monthly basis
- Assign duties to employees while making the schedules for the week or month
Education
Medical Assistant -
Platt College-OKC Central Campus
OK, USA01.2019
Paralegal/Legal Assistant -
Vatterott College- Oklahoma City
Oklahoma City01.2016
Pharmacy Technician/ Assistant -
Penn Foster College
01.2013
High School -
Arkansas High School
01.2004
Skills
- EMR
- CPR
- Expertise in Scheduling
- Client Support
- Phone Etiquette
- Attention to detail
- Organization
- Medical terminology
- Patient registration
- Documentation
- Reminder calls
- Payment collection
- Referral verification
- Insurance verification
- Co-payment collection
- Patient callbacks
- Petty cash management
Certification
- CPR
- NRCMA
- BLS
Timeline
Medical Receptionist
Draelos Metabolic Center
03.2019 - 03.2020
Certified Nursing Assistant (CNA)
Wellington Parke
08.2018 - 12.2018
Certified Nursing Assistant (CNA)
Ranchwood Nursing Center
07.2017 - 08.2018
House Manager
Res-Care Inc.
09.2015 - 07.2017
Medical Assistant -
Platt College-OKC Central Campus
Paralegal/Legal Assistant -
Vatterott College- Oklahoma City
Pharmacy Technician/ Assistant -
Penn Foster College
High School -
Arkansas High School
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