Dedicated employee with strengths in customer service, sales and promotion strategies. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Wingstop
Thomasville, North Carolina
08.2024 - Current
Assisted cashiers with resolving customer complaints and inquiries.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Trained new cashiers on proper use of registers and store policies.
Performed daily opening and closing procedures for the register area.
Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Answered customer questions and provided store information.
Monitored cashier performance, providing feedback as needed.
Cashier
Zaxby’s
Thomasville
03.2024 - 08.2024
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.