Savannah Adkins
Carson,CA
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
Los Angeles
07.2019 - Current
- Trained and mentored team members on customer service excellence and operational procedures.
- Resolved customer concerns promptly, maintaining high satisfaction scores in fast-paced environments.
- Ensured compliance with health and safety regulations, fostering a safe work environment for all employees.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Supervised daily operations, ensuring adherence to quality and service standards.
Assistant Store Manager
Starbucks
Compton, CA
07.2022 - 02.2024
- Led staff training programs to enhance customer service and operational efficiency.
- Oversaw daily store operations, ensuring compliance with company policies and standards.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Coordinated scheduling and staffing, ensuring adequate coverage during peak hours.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Keyholder
Bath & Body Works
Temecula
09.2018 - 10.2019
- Supervised daily store operations to ensure optimal customer experience and product presentation.
- Managed store personnel by delegating tasks.
- Managed inventory levels, ensuring timely restocking and accurate product displays.
- Implemented sales promotions, driving engagement and enhancing customer satisfaction.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Person in Charge (PIC)
Subway
Carson, CA, USA
06.2017 - 06.2018
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Managed inventory control, optimizing stock levels to reduce waste and improve efficiency.
- Resolved customer complaints promptly, maintaining high standards of service quality.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained and mentored staff on food preparation and customer service protocols.
Education
High School Diploma -
Academy of Medical Arts At Carson HS
Carson, CA06-2017
Skills
- Strong verbal and written communication
- Customer service management
- POS system operation
- Conflict resolution techniques
- Scheduling coordination
- Inventory management
- Operations support
- Employee training
- Staff management
- Cash handling expertise
Timeline
Assistant Store Manager
Starbucks
07.2022 - 02.2024
Shift Supervisor
Starbucks
07.2019 - Current
Keyholder
Bath & Body Works
09.2018 - 10.2019
Person in Charge (PIC)
Subway
06.2017 - 06.2018
High School Diploma -
Academy of Medical Arts At Carson HS