Savannah Castaneda
Las Vegas,NV
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
9
9
years of professional experience
Work History
Receptionist
Martinez y Martinez income tax
Los Angeles, California
01.2019 - 02.2025
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed payments and updated accounts to reflect balance changes.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Cashier
Pavilions Grocery Store
Pasadena, California
02.2020 - 02.2021
- Accepted cash and credit card payments, issued receipts and provided change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to social distancing protocols and wore mask or face shield.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Sales Associate
Forever 21
Los Angeles
02.2016 - 12.2017
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Attended weekly team meetings to review performance goals and objectives.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Arts - Sociology
Calififornia State University Los Angeles
Los Angeles05-2021
High School Diploma -
John Burroughs High School
Burbank, CA05-2015
Skills
- Scheduling
- Bookkeeping
- Database administration
- Tech-Savvy
- Multi-line telephone operation
- Multitasking and prioritization
Timeline
Cashier
Pavilions Grocery Store
02.2020 - 02.2021
Receptionist
Martinez y Martinez income tax
01.2019 - 02.2025
Sales Associate
Forever 21
02.2016 - 12.2017
Bachelor of Arts - Sociology
Calififornia State University Los Angeles
High School Diploma -
John Burroughs High School