Savannah Heisen
Moses Lake,WA
Summary
Dynamic and dedicated professional with a strong background in customer service at Jersey Mike’s. Proven ability to enhance customer engagement and maintain high standards of food safety. Recognized for exceptional multitasking and teamwork skills, consistently delivering quality service during peak hours while training new staff to uphold operational excellence.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle,
06.2024 - 06.2025
Crewmember
Jersey Mike’s
01.2023 - 05.2025
- Provided exceptional customer service by accurately taking orders and addressing inquiries.
- Prepared high-quality sandwiches following specific recipes and food safety guidelines.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Operated cash register efficiently, handling transactions with accuracy and speed.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new crew members on operational procedures and customer interaction standards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Observed customer purchases in line and differentiated between standard portions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Penn Foster
Scranton, PA09.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
Timeline
Crew Member
Chipotle,
06.2024 - 06.2025
Crewmember
Jersey Mike’s
01.2023 - 05.2025
Penn Foster
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