Savannah Lambert
Helena,AL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships, compassionate and creative individual while also being effective. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Leasing Specialist
LMS Investment Management
01.2024 - Current
- I have achieved the highest leasing performance in the company for four months since my short tenure here.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
Assistant Branch Manager
Enterprise Rent-A-Car
12.2022 - 01.2024
- Train and develop new team members in alignment with branch service standards and objectives
- Supervise and evaluate my staff of 130+ to help improve skills, achieve daily objectives, and attain advancement
- Develop and manage employee schedules
- Conduct weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals
- Facilitate customer satisfaction by executing personal communication and frequent follow-ups
- Being transparent with them which allowed the customers and myself to come to an agreeable decision of the situation
- Develop and update spreadsheets and databases to track, analyze, and report on performance and sales data daily.
Management Assistant
Enterprise Rent-A-Car
12.2021 - 12.2022
- Managed daily operations at multiple Enterprise locations
- Made top 10% in our group sales matrix numerous times
- Built and maintained business partnerships with our surrounding body shops and service centers in my area
- Trained and supervised numerous staff members in customer service, time management, vehicle placement, sales, and numerous POS systems
- Helped increase the branch customer service score from a 73% to a 91% in 9 months time.
Leasing Professional
Evolve Tuscaloosa
05.2020 - 08.2021
- Curated content for our property for all social media platforms (including graphics, logos, signage, and videos)
- Attended and planned off-site promotional events
- Determined the needs, living standards, and economic viability of 600+ students at The University of Alabama
- Promptly and accurately completed, by established deadlines, all assigned administrative duties as required by Property or Leasing Manager
- Includes (but not limited to): monthly employee schedules, forms, logs, and weekly reports
- Marketed property to local businesses through collateral, emails and phone calls.
Education
Bachelor of Science - Hospitality Management And Event Planning
The University of Alabama
Tuscaloosa, ALSkills
- Time management
- Making personable relationships
- Proficient in Word, Publisher, PowerPoint, Excel and Access
- Critical Thinking
- Public Speaking
- Organizational Performance
- Event Planning
- Digital Marketing
Volunteer Experience
- Community Kitchens, Birmingham, AL, 2021-Current
- Toys for Tots Program, December 2021, December 2022
- AOII Tutoring Program at The University of Alabama in Mathematic, 2016, 2019
- Habitat for Humanity, Tuscaloosa, AL, 2016, 2018
Timeline
Leasing Specialist
LMS Investment Management
01.2024 - Current
Assistant Branch Manager
Enterprise Rent-A-Car
12.2022 - 01.2024
Management Assistant
Enterprise Rent-A-Car
12.2021 - 12.2022
Leasing Professional
Evolve Tuscaloosa
05.2020 - 08.2021
Bachelor of Science - Hospitality Management And Event Planning
The University of Alabama
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