Savannah Martinez
La Mirada,CA
Summary
Proactive Crew Member with comprehensive experience in front counter, drive-thru, and meal preparation. Skilled in customer service, cash handling, and maintaining cleanliness, contributing to high customer satisfaction and smooth operations. Strong teamwork, problem-solving abilities, and leadership qualities to train new members and promote a positive work environment.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
01.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Associate of Science - Nursing
Fullerton College
Fullerton, CA03.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Interactive communication skills
- Flexible Schedule
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Verbal and written communication
- Leadership Qualities
hiking
I love hiking exploring the outdoors makes me feel at peace with myself and just being outside exploring nature that hasn't yet been seeking is just an awesome experience.
Timeline
Crew Member
McDonald's
01.2023 - 12.2023
Associate of Science - Nursing
Fullerton College