Savannah Nau
Poway,CA
Summary
At AMC Theatres, excelled as a Crew Member by leveraging strong customer service and problem-solving skills to enhance guest satisfaction and streamline operations. Demonstrated adaptability and teamwork, significantly reducing wait times and ensuring efficient financial transactions. Fostered a collaborative work environment, contributing to a positive culture and increased revenue.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
AMC Theatres
06.2022 - Current
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
- Streamlined concession stand operations, resulting in reduced wait times for customers and increased revenue.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Helped establish a positive work culture among team members by fostering open communication and collaboration across all departments within the theater.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Checked IDs for age-restricted shows in compliance with regulations.
- Performed routine inspections of theater to identify safety hazards.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
Education
High School Diploma -
Classical Academy Highschool
Escondido, CA05.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Taking Orders
Integrity and Honesty
Creativity and Innovation
Team Player
Attention to Detail
Certification
- Food Handler Certification - State or Local Health Departments.
Timeline
Crew Member
AMC Theatres
06.2022 - Current
High School Diploma -
Classical Academy Highschool
Similar Profiles
Bridget SchwalmBridget Schwalm
Manager at AMC TheatresManager at AMC Theatres
Ashton TurtonAshton Turton
Crew Member at AMC TheatresCrew Member at AMC Theatres
Manuel RangelManuel Rangel
AMC Crew Member at AMC TheatresAMC Crew Member at AMC Theatres
Samarah KincaidSamarah Kincaid
Crew Lead at AMC TheatresCrew Lead at AMC Theatres
Ava CafagnaAva Cafagna
Volunteer at Trinity Church of San DeigoVolunteer at Trinity Church of San Deigo