Savannah Phipps
North Tazewell,VA
Summary
Versatile Teller knowledgeable about checking, savings and investment fund accounts and transactions. Skilled in assisting customers with accounts, transfers and banking product needs. Brings excellent communication skills combined with open and upbeat nature.
Overview
4
4
years of professional experience
Work History
Shift Leader
Pizza Hut/ KFC
North Tazewell, VA
02.2020 - 04.2023
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Adhered to all health code regulations while preparing food items for customers.
- Utilized proper cash handling procedures during transactions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created, updated, and monitored project schedules for multiple departments.
- Coordinated with suppliers to ensure timely delivery of ingredients and food items.
- Maintained records of food costs, labor costs, and other expenses related to food service operations.
- Conducted daily safety checks to ensure safe working conditions for staff members.
- Trained cooks on new recipes, techniques, sanitation practices, portion sizes.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Prepared and led food service training programs to teach staff various tasks.
- Performed physical inventory counts to ensure accuracy of inventory records.
Cashier
BEE-N-THRIFTY
North Tazewell, VA
05.2020 - 08.2023
- Monitored competitive environment to ensure best possible prices for products offered.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Open and closed new consigner accounts.
Bank Teller
National Bank Of Blacksburg
Tazewell, VA
04.2023 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with printing new debit cards, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Monitored deficit balances and contacted customers to collect funds.
- Monitored ATM transactions to ensure accuracy and compliance with policies and procedures.
Education
High School Diploma -
Tazewell High School
Tazewell, VA06-2022
Skills
- Equipment Troubleshooting
- Customer Service Management
- Safety processes and procedures
- Time management proficiency
- Strong interpersonal skills
- Training and mentoring
- Conflict Resolution
- Cleaning
- Financial Transactions
- Money Handling
- Policy Implementation
- Payment Processing
- Order Taking
- Written and verbal communication
Timeline
Bank Teller
National Bank Of Blacksburg
04.2023 - Current
Cashier
BEE-N-THRIFTY
05.2020 - 08.2023
Shift Leader
Pizza Hut/ KFC
02.2020 - 04.2023
High School Diploma -
Tazewell High School
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