Dedicated job seeker with a proven track record of fulfilling organizational needs through consistent and organized practices. Expertise in thriving under pressure and adapting to diverse challenges to enhance brand reputation. Practical skills gained through paralegal education applicable across various law firm environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Maple Grove Rehabilitation & Nursing Home
Fenton
02.2023 - 07.2024
Managed incoming calls, directing inquiries to appropriate staff to ensure prompt responses.
Greeted and assisted visitors upon arrival at the rehabilitation center.
Provided information about services, facilitating effective communication between families and staff to enhance visitor experience.
Completed bookkeeping and document filing, maintaining organized records for efficient office operations.
Signed for packages, recorded deliveries, and distributed to personnel.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Assistant Store Manager
Scooter's Coffeehouse
Waterloo
08.2022 - 02.2023
Supervised staff to enhance customer service and satisfaction.
Handled customer inquiries and resolved issues promptly and effectively.
Supported scheduling and payroll processes for efficient staff management.
Identified operational inefficiencies and implemented solutions to streamline processes.
Analyzed monthly sales and performance reports to inform operational planning and decision-making.
Developed strategic client relationships to enhance collaboration.
Front Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria HotelFront Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria Hotel