Savannah Wilson
Grand Junction,CO
Summary
Dynamic barista with proven expertise at Sodexo Campus Services, excelling in customer service and operational efficiency. Skilled in POS system operation and maintaining cleanliness standards, I foster strong customer relationships and resolve issues with professionalism. Recognized for enhancing customer satisfaction and driving repeat business through attentive service and quick drink preparation.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Sodexo Campus Services
08.2024 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Opened store efficiently, ensuring smooth operational startup and adherence to company policies.
Barista
Starbucks
06.2023 - 08.2024
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and other equipment efficiently, ensuring optimal performance during peak hours.
Education
No Degree - Animal Science
05-2028
Skills
- Cleanliness maintenance
- POS system operation
- Food safety compliance
- Customer service
- Team collaboration
- Cash handling accuracy
- Drink preparation speed
Timeline
Barista Shift Supervisor - Sodexo Campus Services
08.2024 - Current
Barista - Starbucks
06.2023 - 08.2024
University of Hawaii At Manoa - No Degree, Animal Science