Savannaha Johnson
Fort Worth,TX
Summary
Experienced in training and leading successful teams for over a decade. Consistently advanced within the companies worked for. Ability to foster strong relationships with team members and customers has been a key factor in professional success. Proven track record of promoting teamwork and delivering exceptional customer service. Confident in ability to contribute to the growth and success of any organization.
Overview
12
12
years of professional experience
Work History
Sales
OpenRoad
06.2021 - Current
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Trained LCAs on company's products, services and new procedures
- Fostered a safe and friendly environment with sales team
- Customer conflict resolution
- Motivated sales team to meet company goals
- Side by sides with LCAs to offer feedback on efficiency opportunities
Manager
Whataburger
02.2013 - 06.2021
- Hiring , training and scheduling
- Inventory Management and product ordering
- Sales plans and KPI metrics
- Food Safety audits and labor management
- Community Outreach and event coordinator
- Customer Complaint resolutions
Education
General education - Dual College credits, Ap Classes
Island Coast High School
Cape Coral, FL06.2011
Skills
- Customer service
- Computer literacy
- Team Building
- Conflict Resolution
- Adaptability
- Growth-Mindset
- Interpersonal communication
- Organizational skills
Accomplishments
- Started at OpenRoad Lending in 2021, Promoted to lead in 2023
- Started Whataburger in 2013. Promoted to shift lead in 2014
- Promoted to shift manager in 2015-2021, In this time, was sent to several different units to help build up strong efficient teams.
Timeline
Sales
OpenRoad
06.2021 - Current
Manager
Whataburger
02.2013 - 06.2021
General education - Dual College credits, Ap Classes
Island Coast High School
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