Detail-oriented Treatment Coordinator with proven strengths in patient scheduling, insurance verification, and financial consultations. Committed to enhancing patient care and optimizing operational efficiency.
Overview
9
9
years of professional experience
Work History
Treatment Coordinator
Sunnybrook Dental - Olathe Kansas
Olathe
02.2022 - Current
Coordinated patient schedules for consultations and treatments.
Educated patients on treatment options and financial responsibilities .Also Assisted in insurance verification and claims processing.
Managed patient scheduling, appointment reminders, and follow-up calls.
Conducted financial consultations with patient and set up payment plans.
Assisted in developing policies, procedures, and protocols related to patient care activities.
Worked effectively in team environments to make the workplace more productive.
Patient Care Coordinator
Leawood Family Dental Practice
Leawood
01.2019 - 01.2022
Facilitated patient scheduling and appointment confirmations for dental services.
Assisted patients with insurance verification and explained coverage options.
Trained new staff on patient coordination processes and office systems.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Developed treatment plans based on individualized assessment of each patient's needs.
Patient Coordinator
Ridgeview Family Dentist
Olathe
06.2017 - 12.2019
Managed patient scheduling and appointment confirmations for seamless clinic operations.
Provided front desk support, greeting patients and handling inquiries professionally.
Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
Ensured all paperwork related to patient care was completed accurately and timely.
Education
High School Diploma -
Olathe South High School
Olathe, KS
05-2007
Skills
Patient scheduling and insurance verification
Financial consultations and treatment planning
Policy development and customer relationship management