Scarlet Pedraza
ZAGG Invisible Shield
Fontana,CA
Work Preference
Desired Job Title
Legal AssistantInvestigative InternPsychology InternChildcare Provider
Work Type
Full TimePart TimeVolunteer
Location Preference
On-Site
Location:
Fontana, CA
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany Culture
1
Language
1
Certification
5
years of professional experience
Dynamic and motivated senior at the University of California, Riverside, pursuing a dual major in Psychology and Law & Society. Possesses 6 years of customer service experience and 2 years in sales, demonstrating a proven ability to engage effectively with diverse clientele. Recognized for strong organizational skills and dependability, adept at managing multiple priorities while maintaining a positive attitude. Committed to contributing to team success by embracing additional responsibilities and fostering collaborative environments.
Work History
2 Years 1 Month
09.2024 - Current
2 Years 1 Month
Sales Associate
ZAGG Invisible Shield | Rancho Cucamonga, CA
09.2024 - Current
- Delivered friendly, personalized customer service, strengthening customer relationships and fostering loyalty.
- Assessed customer needs and recommended products, enhancing customer satisfaction through tailored sales pitches.
- Addressed customer questions and concerns, ensuring positive experiences and encouraging repeat business.
- Handled cash and card transactions accurately while maintaining an efficient checkout process.
3 Years 1 Month
11.2021 - 12.2024
3 Years 1 Month
Barista/Cashier
Sharetea | Rancho Cucamonga, CA
11.2021 - 12.2024
- Managed daily shifts, delivering friendly and efficient customer service in a fast-paced environment.
- Prepared drinks accurately and efficiently while maintaining quality and customer satisfaction.
- Handled cash and card transactions and assisted with opening and closing duties.
- Collaborated with team members to resolve customer concerns and maintain smooth daily operations.
- Oversaw team operations during shifts to ensure efficient service delivery.
6 Months
02.2024 - 08.2024
6 Months
Private Tutor
Valdez Educational Services LLC | San Bernardino, CA
02.2024 - 08.2024
- Delivered tailored one-on-one academic support, enhancing each student's understanding and performance.
- Fostered strong relationships with students and parents through effective communication, promoting trust and engagement.
- Applied patience and problem-solving techniques to help students grasp challenging concepts, leading to noticeable academic improvements.
- Built positive relationships with students and parents through friendly and clear communication.
Education
High School Diploma
UC Riverside | Riverside, CA | 09-2027
Skills
Sales
Team leadership
Point of sale operation
Sales presentation
Sales analytics
Data entry
Leadership
Multi-tasking
Accomplishments
- Project Development - Collaborated with team of Zagg in the development of new iPhone releases
- Exceeded monthly quota numerous times.
Certification
Driver's License, Food Handler Certification
Languages
English
Full Professional
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate
ZAGG Invisible Shield
09.2024 - CurrentRead more
Private Tutor
Valdez Educational Services LLC
02.2024 - 08.2024Read more
Barista/Cashier
Sharetea
11.2021 - 12.2024Read more
UC Riverside - High School Diploma,
Read more