Scott Crawford

Managed overall operations and upkeep of a public storage rental facility, performing office work including reservations, checking new renters into units, vacating units, making monthly collection calls, staging units after vacate, conducting monthly inventory, and handling retail sales.

Supervised front desk staff and managed guest relations.

• Managed front desk operations and ensured smooth guest check-in and check-out procedures.
• Supervised staff scheduling to optimize coverage during peak hotel hours.
• Coordinated guest services and resolved complaints in a timely manner.

Oversaw all hotel management operations, including hiring employees, managing payroll accounts, and coordinating group sales while maintaining daily contact with hotel owners.