Scott Jahn
Key West
Summary
Results-driven General Manager with expertise in operational management, inventory control, and staff training. Proven ability to enhance team collaboration and ensure financial oversight to drive efficiency.
Overview
11
11
years of professional experience
Work History
General Manager
Salty Frog's
Key West
07.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Managed daily operational activities to ensure efficient workflow.
- Coordinated staff schedules to optimize resource allocation.
- Oversaw inventory management and restocking procedures.
- Provided training for new employees on company policies and procedures.
- Collaborated with vendors to maintain a steady supply of materials necessary for day-to-day operations.
Managing Bartender
Big Cheezee's Pub and Grill
Key West
10.2023 - 07.2025
- Managed bar operations during peak hours to ensure efficient service.
- Trained new bartenders on drink preparation and customer service standards.
- Created unique cocktail recipes to enhance the drink menu offerings.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Monitored inventory levels and placed orders for supplies as needed.
- Provided exceptional customer service by engaging with patrons at the bar.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Owner/Operator
Sally O'Briens
Key West
01.2021 - 10.2023
- Coordinated vendor relationships to secure quality supplies on time.
- Managed daily operations and staff scheduling for efficient workflow.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Set pricing structures according to market analytics and emerging trends.
- Created marketing strategies to drive revenue and increase brand visibility.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Bartender
The Abbey
Key West\
02.2015 - 01.2021
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area and equipment.
- Provided excellent customer service by engaging with patrons and managing orders.
- Handled cash transactions accurately and managed the register efficiently.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Education
High School Diploma -
University of California, Santa Barbara
Santa Barbara, CASkills
- Operational management
- Inventory control
- Staff training
- Vendor relations
- Financial oversight
- Customer relationship management
Accomplishments
2026 Miss Island Queen Winner raising $99,460 for a local Charity(Samuels House)
Timeline
General Manager
Salty Frog's
07.2025 - Current
Managing Bartender
Big Cheezee's Pub and Grill
10.2023 - 07.2025
Owner/Operator
Sally O'Briens
01.2021 - 10.2023
Bartender
The Abbey
02.2015 - 01.2021
High School Diploma -
University of California, Santa Barbara