Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Scott Knight

San Diego,CA

Summary

Developed strong communication and conflict resolution skills in fast-paced, customer-focused environment. Seeking to transition into new field by leveraging ability to build rapport and resolve issues efficiently. Dedicated to applying these transferable skills to foster positive relationships and drive success in new role.

Overview

1
1
year of professional experience

Work History

Guest Service Representative

Boudin SF
San Diego, CA
05.2024 - 08.2024
  • Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns.

Guest Service Representative

Boudin SF
San Diego, CA
03.2023 - 08.2023
  • Assisted guests with menu selections and provided detailed product knowledge.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved guest inquiries and concerns to enhance overall satisfaction.
  • Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
  • Collaborated with team members to ensure timely service during peak hours.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.

Education

Bachelor of Science - Biology

San Diego State University
San Diego, CA
05-2027

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented

Interests

Biological study, especially in application of biological principles to practical uses, fascinates me I also enjoy outdoor walks, TV and video games, and going to places such as the zoo or the safari park here in San Diego

Timeline

Guest Service Representative

Boudin SF
05.2024 - 08.2024

Guest Service Representative

Boudin SF
03.2023 - 08.2023

Bachelor of Science - Biology

San Diego State University
Scott Knight