Scylar Collins
Galloway,NJ
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Holiday Inn Express And Suites Williamsburg
Absecon, NJ
06.2023 - 08.2023
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Provided information about hotel amenities, services, and local attractions.
- Scheduled reservations for groups and special events.
- Inputted guest information into computer system accurately and securely.
Coffee Breaster
Cook’s Corner
Smithville, NJ
05.2023 - 06.2023
- Calibrated roasting machines to ensure consistent results.
- Maintained and operated coffee roasting equipment, including grinders and bean hoppers.
- Monitored the temperature of the roast and adjusted heat levels as needed.
- Developed blend recipes to achieve desired flavor profiles in finished products.
- Packaged freshly roasted coffees into bags or containers according to customer specifications.
- Documented all production activities in accordance with established procedures and regulations.
- Cleaned roaster, grinder, storage bins and other related areas regularly to maintain a sanitary work environment.
- Provided customers with technical advice regarding selection of coffees based on their unique needs or preferences.
Amusement Park Technician
Six Flags Great Adventure
Jackson, NJ
06.2021 - 08.2021
- Provided customer service assistance to visitors by answering questions about local attractions and providing directions when needed.
- Collaborated with local organizations on special events held at the park such as concerts or festivals.
- Reported any damage or vandalism found throughout the park area so that appropriate repairs could be made promptly.
- Coordinated with vendors regarding supplies necessary for daily operations.
- Prepared reports detailing attendance records, revenue generated from admission fees, budgeting information.
Education
Bachelor of Science - Accounting And Finance
Delerware State University
Dover, DEHigh School Diploma -
Doane Academy
Burlington, NJSkills
- Information Protection
- Guest amenities
- Room assignments
- Front Office Support
- Report Generation
- Guest Relations
- Time Management
- Credit and cash payments
- Safety and security procedures
- Office Management
- Oral and written communications
- Problem-solving skills
- Microsoft Office
- Administrative Skills
Timeline
Front Desk Agent
Holiday Inn Express And Suites Williamsburg
06.2023 - 08.2023
Coffee Breaster
Cook’s Corner
05.2023 - 06.2023
Amusement Park Technician
Six Flags Great Adventure
06.2021 - 08.2021
Bachelor of Science - Accounting And Finance
Delerware State University
High School Diploma -
Doane Academy
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