Sean Altsman

Retail Associate

HomeGoods, TJX Companies

Louisville, KY

03.2022 - 06.2023

Greeted customers to determine wants or needs.
Ticketed, arranged and displayed merchandise to promote sales.
Tracked inventory levels for restocking purposes.
Watched for and recognized security risks and thefts to prevent or handle situations.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
Participated in promotional activities such as setting up displays or distributing marketing materials.
Expedited newly received merchandise to sales floor.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Followed loss prevention strategies, minimizing theft.
Organized store by returning merchandise to proper areas and restocked displays.
Stocked and cleaned shelves while maintaining neat and orderly store.
Used product knowledge to suggest items to match client needs.
Assisted customers by phone regarding store operations, products, promotions and orders.
Answered questions about current promotions and resolved issues according to store policies.
Performed price checks on items requested by customers.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Processed payments and handled exchanges, returns and refunds according to company policy.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Bagged or packaged purchases and wrapped gifts.
Created price tags and merchandise signs for new items.
Collaborated with others to discuss new opportunities.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Answered store and merchandise questions and led customers to wanted items.