Sean Buckley
Hampton,NH
Summary
Proven in customer service and teamwork, I excelled at Applebees by enhancing customer satisfaction and exceeding sales targets. Skilled in time management and problem-solving, I effectively balanced cash receipts and ensured operational efficiency at Jersey Mikes and Three Chimneys Inn, demonstrating a strong ability to meet and surpass employer expectations.
Overview
2023
2023
years of professional experience
Work History
Crew Member
Jersey Mikes
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
Dishwasher
Three Chimneys Inn
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Server/Batender
Applebees
06.2019 - 09.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associates Degree - Liberal Arts And Sciences
Northshore Community College
Danvers, MA05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Languages
English
Native or Bilingual
Timeline
Server/Batender
Applebees
06.2019 - 09.2022
Crew Member
Jersey Mikes
Dishwasher
Three Chimneys Inn
Associates Degree - Liberal Arts And Sciences
Northshore Community College
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