Sean DeLong
Laguna Niguel
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Hard working, and takes pride. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Moldable and eager to adjust to company operations and flow.
Overview
9
9
years of professional experience
Work History
Shift Lead Manager
Peets Coffee And Tea
San Clemente, CA
08.2023 - Current
- Trained new employees on procedures, policies, and job functions.
- Addressed any issues or concerns raised by staff during shifts.
- Developed strategies to improve operational efficiency and productivity.
- Provided feedback to team members on their performance levels.
- Analyzed operational data to identify areas for improvement.
Electrician
Niguel Electric
Laguna Niguel, CA
02.2023 - 08.2023
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Installed conduit, wire and motor controls.
- Connected wires to circuit breakers, transformers, or other components.
- Ensured that all work was completed in accordance with applicable codes.
Electrician
EV PROS
Santa Ana, CA
09.2022 - 02.2023
- Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
- Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair.
- Evaluated electrical systems, equipment and components to identify and resolve defects and safety risks.
- Updated customer records using automated systems to maintain strict documentation.
Shift Leader
Starbucks
San Clemente, CA
08.2015 - 09.2022
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Coached team members to increase productivity and reduce workplace accidents.
Education
Residential Wireman Certification -
Irvine Valley College
Irvine, CA01-2023
Associate Degree in General Education -
Saddleback College
Mission Viejo, CA06-2021
Skills
- Operations Management
- Cash Handling
- Decision-Making
- Punctual and Reliable
- Inventory controls
- Staff Training and Onboarding
- Quality Assurance
- Safety Compliance
- Staff Development
References
References available upon request.
Timeline
Shift Lead Manager
Peets Coffee And Tea
08.2023 - Current
Electrician
Niguel Electric
02.2023 - 08.2023
Electrician
EV PROS
09.2022 - 02.2023
Shift Leader
Starbucks
08.2015 - 09.2022
Residential Wireman Certification -
Irvine Valley College
Associate Degree in General Education -
Saddleback College
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