Dynamic Assistant Manager at St. Louis Arc with a proven track record in employee training and conflict resolution. Successfully enhanced operational efficiency through strategic planning and performance management. Adept at fostering team collaboration and ensuring compliance with safety protocols, driving a culture of excellence and support within the workplace.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
St.louis arc
St Louis, MO
11.2022 - Current
Organized training sessions for new hires to familiarize them with the workplace environment.
Communicated regularly with clients to gain insights into their needs.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Resolved conflicts between team members in an effective manner.
Conducted regular performance reviews for employees to identify areas of improvement.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Interviewed prospective employees and provided input to HR on hiring decisions.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Support Staff
Best Abilities
St. Louis, Missouri
12.2017 - 10.2021
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Plan, shop or prepare nutritious meals or assist families in planning, shopping or preparing nutritious meals.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Train family members to provide bedside care.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Support Staff
Phoenix Nursing
St. Louis, Missouri
01.2018 - 04.2019
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Plan, shop or prepare nutritious meals or assist families in planning, shopping or preparing nutritious meals.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Train family members to provide bedside care.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Support Staff
Integrity Homecare and Hospice
St. Louis, Missouri
02.2015 - 11.2017
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Plan, shop or prepare nutritious meals or assist families in planning, shopping or preparing nutritious meals.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Train family members to provide bedside care.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Support Staff
Creative Concepts for Living
Missouri
03.2014 - 05.2015
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Train family members to provide bedside care.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Education
High School Diploma - Completed coursework towards
UNIVERSITY CITY HS
St Louis, Missouri
Skills
Employee training
Staff recruitment
Orientating and training
Performance management
Team building
Conflict resolution
Customer service
Record keeping
Time management
Client communication
Safety protocols
Problem solving
Employee scheduling
Staff supervision
Scheduling and planning
Certification
HBI Certified
CPR and First Aid
HBI Trade
MED 1 Certified
Timeline
Assistant Manager
St.louis arc
11.2022 - Current
Support Staff
Phoenix Nursing
01.2018 - 04.2019
Support Staff
Best Abilities
12.2017 - 10.2021
Support Staff
Integrity Homecare and Hospice
02.2015 - 11.2017
Support Staff
Creative Concepts for Living
03.2014 - 05.2015
High School Diploma - Completed coursework towards