Sean McGaw
Lessing's Hospitality Group
Huntington,NY
2
Languages
2
Certification
36
Years of experience
Accomplished General Manager known for optimizing operational processes and enhancing budget performance. Committed to leveraging strategic vision and strong leadership to drive sustainable business growth.
Work History
General Manager
11 Years 2 Months- Managed budgetary allocations, optimizing resource utilization across multiple venues.
- Implemented cost-control measures, reducing unnecessary expenditures while maintaining quality standards.
- Collaborated with culinary teams to develop seasonal menus aligning with brand standards and customer preferences.
- Analyzed market trends to refine service offerings, driving competitive advantage within the industry.
- Established performance metrics for staff, enhancing accountability and productivity across departments.
- Cultivated relationships with vendors, negotiating contracts that improved service delivery and reduced costs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Oversaw budget planning and resource allocation, ensuring alignment with organizational objectives and financial constraints.
General Manager
2 Years 1 Month- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Directed staff training programs, fostering a culture of excellence and teamwork.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
General Manager
- Implemented training programs for staff, improving team performance and service quality.
- Analyzed financial reports to identify trends and inform budgetary decisions for cost management.
- Fostered a positive work environment by promoting teamwork and resolving conflicts effectively.
- Oversaw compliance with health regulations, ensuring safe food handling practices across all shifts.
- Conducted regular performance evaluations, providing feedback to enhance employee development and retention.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Education
No Degree - Psychology
Skills
Operational management
Budget management
Purchasing
Inventory management
Menu development
Cost control
Business management
Order management
Operational compliance
Employee engagement
Facility maintenance
Certification
Food Handler Certification
Allergen Certification
Languages
English
Full Professional
Spanish
Limited Working
Timeline
General Manager
Lessing's Hospitality Group
06.2015 - 08.2026Read More
General Manager
Gelucci Brands (Mac's Steakhouse & Huntington Yacht Club)
05.2013 - 06.2015Read More
General Manager
The Head of The Bay Club
1997 - 2013Read More
LIU Post
No Degree from Psychology
Read More