Sean Saffeels
Famous Tate
Pinellas Park,FL
16
years of professional experience
Experienced Store Manager with a strong background in store operations, customer service, and team leadership. Skilled in training staff, controlling inventory, and resolving issues to improve daily performance.
Work History
Store Manager
10 Years 5 Months- Directed store operations, ensuring consistent customer service, merchandising standards, and sales floor readiness.
- Oversaw inventory controls, receiving processes, and stock accuracy to support seamless product availability.
- Coordinated scheduling, payroll review, and labor coverage to maintain efficient daily operations.
- Trained and coached sales associates on product knowledge, consultative selling, and service expectations.
- Resolved customer concerns, delivery issues, and service escalations with timely, professional follow-through.
- Monitored sales performance and adjusted floor priorities to strengthen team execution and revenue opportunities.
- Implemented operational procedures that improved workflow consistency across departments and showroom activities.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Department Manager
5 Years- Directed department operations, balancing sales goals, staffing, and customer service priorities.
- Reviewed sales trends and adjusted schedules to maintain coverage during peak traffic.
- Monitored inventory levels, replenishment, and stockroom organization to support floor readiness.
- Trained associates on merchandising standards, POS procedures, and product knowledge.
- Ensured visual merchandising compliance across displays, signage, and promotional setups.
- Mentored team members, reinforcing productivity, accountability, and operational consistency.
Education
No Degree - International Business Management
Skills
Store operations
POS systems
Customer service
Multitasking
Training and mentoring
Training
Training and mentoring
Goals and performance
Team leadership
Team coaching
Performance goals
Multitasking and organization
Team building
Timeline
Store Manager
Famous Tate
05.2016 - CurrentRead More
Department Manager
Bed Bath & Beyond
04.2011 - 04.2016Read More
Simpson College
No Degree from International Business Management
Read More
Won Store of the year 5 years in a row
Year over Year growth with some quarters reaching over 40% over budget. Multiple Platinum sales people as well as one reaching his goal of over 3 million in sales