Sean Stover
San Antonio,TX
Summary
Resourceful Auto Damage Adjuster known for high productivity and efficiently completing tasks. Specialize in damage assessment, cost estimation, and negotiation skills. Excel in communication, problem-solving, and adaptability, ensuring smooth resolution processes and customer satisfaction.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Auto Damage Adjuster
GEICO, Government Employees Insurance
San Antonio, TX
06.2006 - 02.2024
- Negotiated settlements with claimants and body shops to resolve claims efficiently.
- Provided exceptional customer service, addressing concerns and questions promptly.
- Ensured compliance with internal controls, policies, and procedures in the handling of claims.
- Documented vehicle damage and condition by generating detailed notes and photographs.
- Managed a heavy workload of ongoing cases, utilizing strong organizational, time management, and collaboration skills.
- Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
- Trained new claims adjusters on company policies, procedures, and best practices in claims handling.
- Reviewed invoices submitted by body shops for accuracy prior to authorizing payment.
- Adhered strictly to company policies when assessing damages and estimating costs.
- Communicated effectively with policyholders, explaining claim processes and decisions clearly.
Owner/General Manager
STOBECK, Inc
Wichita, KS
01.1995 - 05.2006
- Managed daily operations of the business, including hiring and training staff in the personnel industry.
- Identified new opportunities for growth, expansion, and diversification.
- Monitored the performance of personnel against goals.
- Led the startup to $3 million in revenue over three offices.
- Staffed clerical, manufacturing, and labor positions.
- Recruited for engineering and physician positions.
Auto Damage Adjuster
GEICO, Government Employees Insurance
Dallas, TX
02.1987 - 12.1994
- Negotiated settlements with claimants and body shops to resolve claims efficiently.
- Inspected damaged vehicles to determine repair costs and extent of damage.
- Visited policyholders to investigate vehicle damage occurring during wide-spread catastrophes and natural disasters.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Electronics Warfare Technician
United States Navy-Reserve
02.1984 - 02.1992
- Operated computer-based systems used for the operation of EW objectives.
- Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
- Performed preventive, predictive, and corrective maintenance to keep equipment running at optimal levels.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Provided maintenance support on a variety of electronic warfare systems such as radar jammers and communications intercepts.
Education
Gold Certification-Expired
I-CAR
Skills
- Damage assessment expertise
- Estimating repair costs
- Integrity and ethics
- Insurance regulations knowledge
Affiliations
Butler County Special Education Interlocal- Board Member 4 years, President 2 years
Douglass Public Schools-Board Member 6 years
HOA Board member 4 years
Certification
Insurance Adjuster License: Texas, Oklahoma, New Mexico, Wyoming(inactive)
Timeline
Auto Damage Adjuster
GEICO, Government Employees Insurance
06.2006 - 02.2024
Owner/General Manager
STOBECK, Inc
01.1995 - 05.2006
Auto Damage Adjuster
GEICO, Government Employees Insurance
02.1987 - 12.1994
Electronics Warfare Technician
United States Navy-Reserve
02.1984 - 02.1992
Gold Certification-Expired
I-CAR
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