Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Sean Thach

Oakley,CA

Summary

Adept at managing complex schedules and ensuring customer satisfaction, my tenure at Nails By Jimmy honed my expertise in calendar management and service-oriented communication. Demonstrating a keen ability to streamline operations and maintain meticulous records, I excel in both bookkeeping and fostering positive client relations.

Overview

2
2
years of professional experience

Work History

Receptionist

Nails By Jimmy
Oakley, CA
06.2022 - 03.2024
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Greeted visitors entering the establishment to determine the nature and purpose of the visit.
  • Managed company database and ensured the accuracy of contact information.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

High School Diploma -

Freedom High School
Oakley, CA
06-2024

Skills

  • Scheduling
  • Bookkeeping
  • Multi-line phone system operation
  • Service-oriented mindset
  • Document control
  • Spreadsheet tracking
  • Telephone skills
  • Calm demeanor
  • Verbal and written communication
  • Calendar management
  • Time management

Affiliations

  • Basketball
  • Hiking
  • Camping
  • Fishing
  • Traveling

Timeline

Receptionist

Nails By Jimmy
06.2022 - 03.2024

High School Diploma -

Freedom High School

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Sean Thach