Sebastian Figueroa
Kyle,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
Shipley's Donuts
Kyle, TX
05.2024 - Current
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Team Leader
McDonald's
Kyle, TX
09.2022 - 08.2024
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Completed daily quality assurance duties to provide feedback for improvements.
Education
High School Diploma -
Jack C Hays High School
Buda, TX05-2024
Skills
- Customer Assistance
- Product Recommendations
- Cash Register Operation
- Customer Service
- Payment Collection
- Payment Processing
- Ordering and stocking
Languages
Spanish
Professional
Timeline
Cashier
Shipley's Donuts
05.2024 - Current
Team Leader
McDonald's
09.2022 - 08.2024
High School Diploma -
Jack C Hays High School
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