SEBASTIAN SANUDO
Chandler,AZ
Summary
Dynamic banking professional with a strong work ethic and leadership skills honed at Rocket Mortgage, LLC. Adept at guiding clients through the mortgage process while leveraging critical thinking and sales techniques to enhance customer satisfaction. Proven ability to mentor peers and drive team success in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Banker
Rocket Mortgage, LLC
08.2023 - Current
- Advise and educate clients on the home buying or refinance process and how to better manage their mortgage/s
- Assist clients through the loan process from application to closing
- Mentor newer sales professionals and share experiences to influence training classes
Floor supervisor
H&M Black Nitride
10.2019 - 08.2023
- Hard-working, motivated leader who helps guide and motivate staff to complete daily tasks and projects
- Manage floor employees and responsible for overseeing daily operations
- Organize, store and monitor the distribution of goods to ensure items are shipped to their appropriate destination
Bank Teller
Bank of America
06.2019 - 10.2019
- Processed daily client transactions, including deposits, withdrawals, money transfers loan payment, and selling cashier's checks
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance
- Assisted clients with various questions and concerns related to their accounts and bank products
- Helped customers open and close checking accounts, credit cards, savings accounts
Education
Diploma -
Mesa High School
01.2017
Skills
- Critical thinking
- Strong work ethic
- Leadership
- Customer service
- Adaptability
- Sales techniques
Certification
OSHA Certificate
Mortgage Lender License
Languages
- English
- Spanish
Timeline
Associate Banker
Rocket Mortgage, LLC
08.2023 - Current
Floor supervisor
H&M Black Nitride
10.2019 - 08.2023
Bank Teller
Bank of America
06.2019 - 10.2019
Diploma -
Mesa High School
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