Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Suarez

Miami,FL

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Costumer Service

Fresco Y Mas
02.2024 - Current
  • Increased customer service ratings through personable service.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Implemented new quality assurance and customer service standards.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Responded to customer requests for products, services, and company information.

Education

Certificated Chemistry And Pharmacy -

Codetec
Colombia

Teaching Credential -

Miami Dade College
Miami, FL
08.2026

Skills

  • Customer service abilities
  • Data Collection
  • Complaint resolution
  • Issue Research
  • Payment Processing
  • Customer Complaint Resolution
  • Complaint Handling

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Costumer Service

Fresco Y Mas
02.2024 - Current

Certificated Chemistry And Pharmacy -

Codetec

Teaching Credential -

Miami Dade College
Sebastian Suarez