Juan Sebastian Vaquez
Miami,FL
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable server or manager successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Server
Mestizo Restaurant
07.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server Manager
La Bare
10.2021 - 08.2023
- Enhanced server efficiency by monitoring performance and implementing necessary upgrades.
- Reduced downtime with proactive maintenance and regular system checks for optimal server functionality.
- Ensured data security by implementing robust backup strategies and disaster recovery plans.
- Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
Server
Tapelia Restaurant
06.2020 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Video Producer
RCN Television
02.2017 - 11.2019
- Enhanced video production quality by utilizing advanced editing techniques and innovative storytelling methods.
- Streamlined the pre-production process for efficient project planning and resource allocation.
- Collaborated with cross-functional teams to produce compelling visual content, driving brand awareness and audience engagement.
- Developed creative concepts for various multimedia projects, ensuring alignment with marketing objectives.
Education
Journalism And Comunication -
Universidad Sergio Arboleda
Bogota Colombia11.2018
Skills
- Order Management
- Safe Food Handling
- Daily Specials Memorization
- Guest Engagement
- Professional Appearance
- Dining Area Maintenance
- Hospitality Service Expertise
Timeline
Server
Mestizo Restaurant
07.2023 - Current
Server Manager
La Bare
10.2021 - 08.2023
Server
Tapelia Restaurant
06.2020 - 04.2021
Video Producer
RCN Television
02.2017 - 11.2019
Journalism And Comunication -
Universidad Sergio Arboleda
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