Selena Benitez

• Customer Service
• Welcome and assist guests using Little Caesars’ Customer Service Standards; accurately take orders and process payments.
• Food Prep & Cooking
• Prepare and cook pizzas and other menu items following company recipes and procedures at various stations (e.g., pressout, dress, landing).
• Cash Handling
• Operate the cash register; ensure accuracy in transactions.
• Cleanliness & Safety
• Maintain cleanliness of kitchen, lobby, restrooms, and workstations; follow all health, safety, and security protocols.
• Versatility & Teamwork
• Rotate through different stations seamlessly; collaborate proactively with team members to meet operational needs.

• Lead the team during shifts: assign tasks, transition between duties (e.g. opening, closing, cleaning stations), direct, and coach coworkers including those under 18 .
• Take charge in absence of higher management: oversee service flow, line management, register duties, and problem resolution ().
• Customer Service & Sales
• Ensure timely, accurate order delivery, maintain guest experience standards, and address complaints promptly .
• Encourage upselling through suggestive selling and awareness of in-store promos .
• Food Quality & Cleanliness
• Prepare consistent, high-quality pizzas; maintain kitchen and dining area cleanliness; ensure compliance with health standards .
• Security, Safety & Cash Handling
• Follow safe open/close procedures, cash management, and security protocols; count drawers and complete shift paperwork accurately .
• Enforce food safety, sanitation, and labor regulations .
• Cost Control & Inventory
• Track shift metrics such as food, paper, labor, waste, and cash flows; perform inventory counts and assist with limited ordering
• Training & Team Development
• Mentor and train crew members during shifts; utilize communication tools like huddle boards to coordinate tasks and updates

As a Co‑Manager, you’ll support the General Manager in daily operations, ensuring that both customer service and operational standards are consistently met:

• Provide friendly, high-quality customer service and support front-line team members during peak shifts .
• Prep, cook, and serve menu items, maintaining consistency and product quality ().
• Manage cash operations: oversee POS transactions, daily cash handling, and shift reporting .
• Coordinate opening and closing procedures, including safe handling and store security .
• Enforce food safety, sanitation, and workplace health/safety compliance .