Selena Flores
Houston,TX
Summary
Dedicated operations manager with a focus on financial accuracy and process improvement. Expertise in cash handling and staff training contributes to a secure and efficient front-end environment, ready to support organizational goals.
Overview
4
4
years of professional experience
Work History
Front End Manager
Walmart
Houston, Tx
01.2023 - 06.2026
- Led team in daily operations to ensure efficient front-end service.
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed cash registers and ensured accurate financial transactions.
- Oversaw daily cash flow operations to ensure accuracy and smooth transactions. of store, including cashier operations, bookkeeping, and security.
- Trained new employees on customer service standards and cash handling procedures.
- Resolved customer complaints effectively to maintain positive shopping experiences.
- Implemented safety protocols to ensure a secure environment for customers and staff.
- Resolved technical issues related to the front end development process.
Online Personal Shopper
Walmart
Houston, Tx
11.2022 - 12.2022
- Assisted customers in selecting products based on preferences and needs.
- Navigated online shopping platforms to enhance customer experience efficiently.
- Maintained up-to-date knowledge of promotions and inventory availability.
Manager on Duty
Louisiana fried chicken
Houston, Tx
12.2021 - 10.2022
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained new staff on food preparation and customer service protocols.
- Managed inventory levels and assisted in ordering supplies.
Education
Aldine High School
Houston, TXSkills
- Cash handling
- Customer service
- Staff training
- Inventory management
- Team leadership
- Conflict resolution
- Shrinkage control
Timeline
Front End Manager
Walmart
01.2023 - 06.2026
Online Personal Shopper
Walmart
11.2022 - 12.2022
Manager on Duty
Louisiana fried chicken
12.2021 - 10.2022
Aldine High School