Selena Mata
Colorado Springs
Summary
- Motivated Manager in Training skilled in staff leadership and development. Trained and mentored new team members, enhancing performance and operational readiness. Committed to coordinating effective communication across departments to support strategic planning and operational excellence.
- Developed leadership and operational skills in dynamic, fast-paced environment, successfully managing teams and projects. Leveraged strategic planning and conflict resolution abilities to drive team performance and achieve objectives. Seeking to transition into new field where these transferable skills can contribute to organizational success.
- Experienced with training program development and team management. Utilizes effective communication and leadership to inspire team success. Knowledge of operational processes and performance optimization.
Diligent [Desired Position] with background in training and managing teams to optimize performance. Successfully implemented training programs that enhanced employee skills and team productivity. Demonstrated leadership and strong organizational skills in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Manager in Training
McDonald's
Woodland Park, CO
04.2026 - Current
- Trained and mentored new team members to enhance performance and operational readiness.
- Coordinated cross-departmental communication to facilitate project alignment and execution.
- Assisted in identifying areas for operational improvement, contributing to strategic planning sessions.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Crew Trainer
McDonald's
Woodland Park, CO
01.2024 - Current
- Trained new crew members on operational procedures and customer service standards.
- Monitored team performance to ensure compliance with safety and quality protocols.
- Assisted in scheduling shifts to optimize workforce efficiency during peak hours.
- Provided constructive feedback to team members, enhancing overall service delivery.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Implemented staff scheduling systems to optimize labor resources and improve service delivery.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
Education
High School Diploma -
El Paso High School
El Paso, TX05-2021
Skills
- Staff leadership
- Technical skills
- Quality management
- Customer service
- Process improvements
- Superb time management
- Staff training
- Staff development
- Scheduling and coordinating
- Training and development
- Teamwork
- Attention to detail
Accomplishments
- Documented and resolved issue which led to results.
- Supervised team of staff members.
- Achieved result through effectively helping with tasks.
Languages
English
Native or Bilingual
Timeline
Manager in Training
McDonald's
04.2026 - Current
Crew Trainer
McDonald's
01.2024 - Current
High School Diploma -
El Paso High School