Selena Smith
Summary
Dynamic and dedicated professional with experience at Dunkin' Donuts, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards in fast-paced environments. Strong cash handling skills complemented by effective communication, contributing to improved customer satisfaction and operational efficiency. Committed to fostering positive relationships and enhancing team performance.
Overview
7
7
years of professional experience
Work History
Crew Member
Dunkin' Donuts Franchising
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Community Service Volunteer
West Side High-Lights On Program
09.2020 - 06.2022
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Collaborated with local organizations to provide food baskets to families in need.
JROTC Cadet
John F. Kennedy High School
11.2018 - 03.2020
- Participated in community service initiatives to promote civic responsibility and represent the values of the JROTC program.
- Developed leadership skills by participating in various JROTC training exercises and activities.
- Contributed to a positive learning environment by acting as a role model for fellow cadets, demonstrating respect for authority, peers, and selfdiscipline.
- Improved physical fitness levels for increased performance during JROTC athletic events and competitions.
Education
Associate of Science - Computer And Information Sciences
Essex County College
Newark, NJ09-2027
West Side High School
Newark, NJ06-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Taking orders
Timeline
Crew Member
Dunkin' Donuts Franchising
11.2023 - Current
Community Service Volunteer
West Side High-Lights On Program
09.2020 - 06.2022
JROTC Cadet
John F. Kennedy High School
11.2018 - 03.2020
Associate of Science - Computer And Information Sciences
Essex County College
West Side High School
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