Selma Mckenney
Gunnison,CO
Summary
Dedicated server with outstanding communication and customer service skills. Proven ability to deliver exceptional service and foster team collaboration in fast-paced environments. Adaptable and detail-oriented server with experience in high-volume dining. Skilled in effective communication and addressing customer needs, contributing to enhanced guest satisfaction and streamlined operations.
Overview
6
6
years of professional experience
Work History
Server
Tupelo Honey
Boise, Idaho
05.2023 - 03.2024
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared drinks according to standard recipes.
Server
Sleeping Lady Resort
Leavenworth, Washington
03.2021 - 07.2022
- Checked identification to verify if guests meet the minimum age to legally purchase or consume alcoholic beverages.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline the process for both the customer and the restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
Server
Whistepunk Ice Cream Co.
Leavenworth, WA
06.2018 - 10.2021
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization in serving areas and dining spaces.
- Handled cash transactions and balanced the register at shift end.
- Collaborated with team members to ensure timely service during busy hours.
- Provided exceptional service to high volume of daily customers.
Education
Associate of Applied Science - Environmental Science
Wenatchee Valley College
Wenatchee, Washington05-2022
Skills
- Communication skills
- Time management
- Effective communication
- Responsible beverage service
- Food running
- Point of sale (POS) system operations
- High-volume dining
References
Matt Collins, (509) 860-9040
Amy Stevens, (970) 901-0669
References
References available upon request.
Timeline
Server
Tupelo Honey
05.2023 - 03.2024
Server
Sleeping Lady Resort
03.2021 - 07.2022
Server
Whistepunk Ice Cream Co.
06.2018 - 10.2021
Associate of Applied Science - Environmental Science
Wenatchee Valley College